FAQ

Do you ship worldwide?

Yes! We proudly ship worldwide. Whether you’re in Lagos, London, or Los Angeles, we’ll make sure your Dress Me pieces reach you wherever you are. Shipping rates and times may vary depending on your location, but rest assured, we deliver with care and reliability.

Our team works hard to get your order to you as quickly as possible.
  • Processing Time: 1–3 business days
  • Domestic Shipping (within the country): 1–2 business days
  • International Shipping: 3–7 working days
Once your order has been processed and shipped, you’ll receive a confirmation email with all the details you need

You’ll receive a tracking email once your order is processed and shipped. This email will include your tracking number and a link to follow your package’s journey right to your doorstep. If you don’t see the email, be sure to check your spam or promotions folder.

If you’d like to make any changes or cancel your order, please contact us via email or Direct message as soon as possible. We’ll do our best to accommodate your request. However, once an order has been processed and shipped, we’re unable to modify or cancel it.

We want you to absolutely love your purchase. If for any reason you’re not satisfied, you may be eligible to return your item(s) within 7 days of receiving your order, provided they are unworn, unwashed, and in original condition with all tags attached.

Refunds or exchanges are processed once the returned items are received and inspected.
Please note: shipping fees are non-refundable, and customers are responsible for return shipping costs.
For returns, contact us via email to initiate the process: info@dressme.reed-tech.com

We want every DressMe piece to fit you perfectly. To help you find your ideal fit, please refer to our Size Guide below.
If you’re between sizes or unsure which to choose, we recommend sizing up for comfort — or send us a DM on Instagram @dress.meofficial for personalized sizing advice!